Terms of Service
RIDECABBY TERMS OF SERVICE
Effective Date: August 16, 2026 Last Updated: August 19, 2026
IMPORTANT NOTICE
RideCabby is a technology platform operated by RideCabby Inc.
(“RideCabby,” “Company,” “we,” “us,” or “our”). RideCabby provides
software and online tools that allow independent transportation
providers (“Drivers”) and persons seeking transportation (“Riders”) to
connect, arrange rides, communicate, process bookings, and facilitate
payments.
RIDECABBY IS NOT A TRANSPORTATION COMPANY, MOTOR CARRIER, TAXICAB
COMPANY, LIMOUSINE COMPANY, OR EMPLOYER OF DRIVERS. UNLESS EXPRESSLY
STATED OTHERWISE IN A SEPARATE WRITTEN AGREEMENT, RIDECABBY DOES NOT
ITSELF PROVIDE, PERFORM, OR OPERATE TRANSPORTATION SERVICES.
These Terms of Service (“Terms”) govern your access to and use of the
RideCabby website, booking pages, driver software, dashboards,
messaging, payment functionality, and related services (collectively,
the “Platform”).
By accessing or using the Platform, you agree to these Terms. If you do
not agree, do not use the Platform.
1. DEFINITIONS
“Driver” means an independent transportation provider who uses the
Platform to advertise, manage, schedule, accept, or conduct
transportation services for Riders.
“Rider” means a person who uses the Platform to locate, contact, book,
or pay for transportation services provided by a Driver.
“Transportation Services” means the actual transportation, driving,
passenger service, vehicle operation, and related services performed by
a Driver.
“Platform” means RideCabby’s website, software, booking pages,
dashboards, APIs, notifications, payment functionality, and related
technology.
2. RIDECABBY’S ROLE
2.1 Technology Platform Only
RideCabby provides software and technology intended to facilitate direct
relationships between independent Drivers and Riders.
RideCabby does not: - Own or operate vehicles used by Drivers; - Employ
Drivers; - Dispatch Drivers as RideCabby employees; - Control the manner
or means by which Drivers perform Transportation Services; - Guarantee
the availability of any Driver; - Guarantee the quality, safety,
legality, or suitability of any Transportation Service; - Determine
whether a Driver accepts or rejects a particular ride; - Act as a
transportation carrier on behalf of a Driver; or - Assume responsibility
for the actual transportation provided by a Driver.
The transportation relationship is between the Driver and Rider.
2.2 Driver-Customer Relationship
Once a Driver is approved for use of the Platform, the Driver
independently decides whether and how to provide Transportation
Services, subject to applicable law and the Driver’s obligations to
Riders.
RideCabby is not a party to the transportation contract between a Driver
and Rider unless a separate written agreement expressly states
otherwise.
2.3 No Agency
Nothing in these Terms creates an employment relationship, agency
relationship, partnership, joint venture, franchise, fiduciary
relationship, or other representative relationship between RideCabby and
a Driver.
Drivers are independent businesses and are responsible for their own
business operations, taxes, licenses, permits, insurance, expenses,
employees, contractors, vehicles, and legal obligations.
3. DRIVER ELIGIBILITY AND VERIFICATION
3.1 Driver Information
RideCabby may require Drivers to provide identifying, vehicle,
registration, insurance, licensing, and other documentation before
receiving access to certain Platform features.
3.2 Verification
RideCabby may review documentation to determine whether a Driver appears
to satisfy RideCabby’s onboarding requirements. RideCabby may verify
information through third-party services or other lawful means.
Verification means only that RideCabby has completed its applicable
onboarding or documentation review. It is not a guarantee,
certification, endorsement, warranty, or representation that a Driver is
safe, qualified, licensed, insured, financially responsible, or suitable
for any particular Rider.
3.3 Continuing Compliance
Drivers are responsible for maintaining valid and current licenses,
registrations, permits, insurance, vehicle inspections, and other
requirements applicable to their Transportation Services.
Drivers must promptly update RideCabby when information or documentation
becomes inaccurate, expired, suspended, cancelled, or otherwise invalid.
RideCabby may suspend, restrict, or terminate a Driver’s Platform access
when documentation is missing, expired, inconsistent, unverifiable, or
otherwise fails RideCabby’s requirements.
4. DRIVER RESPONSIBILITIES
Drivers are solely responsible for: - Complying with all federal, state,
county, municipal, airport, and other applicable laws and regulations; -
Maintaining legally required insurance; - Maintaining a properly
registered and legally operated vehicle; - Maintaining required
licenses, permits, inspections, and credentials; - Determining whether
they may legally provide a particular Transportation Service; - Vehicle
maintenance and safety; - Safe operation of the vehicle; - Passenger
safety; - Accurate pricing and service information entered into the
Platform; - Honoring accepted bookings; - Communicating accurately with
Riders; - Handling cancellations and refunds as applicable; - Paying
taxes and business expenses; - Obtaining any required commercial,
livery, rideshare, for-hire, or other transportation authorization;
and - Resolving claims arising from Transportation Services.
RideCabby does not replace a Driver’s obligation to independently
determine and comply with applicable transportation laws.
5. RIDER RESPONSIBILITIES
Riders are responsible for: - Providing accurate booking information; -
Providing accurate pickup and destination information; - Being available
at the agreed pickup location and time; - Following reasonable safety
instructions; - Treating Drivers and vehicles respectfully; - Paying all
applicable charges; - Not using the Platform for unlawful purposes;
and - Not engaging in threatening, abusive, discriminatory, fraudulent,
or dangerous conduct.
A Driver may refuse or terminate a ride when permitted by law and when
reasonably necessary for safety or compliance.
6. BOOKINGS AND PRICING
6.1 Booking
A Rider may submit a booking request through the Platform. A booking may
require payment before it becomes confirmed.
6.2 Driver-Defined Services
Drivers may configure service information and pricing through the
Platform, subject to RideCabby rules and applicable law.
6.3 Fare Information
The Platform may display the price applicable to a booking before
payment. RideCabby does not independently guarantee that a Driver’s
price complies with every local transportation pricing requirement.
6.4 Cancellations
Cancellation, no-show, refund, and related policies may be established
by RideCabby, the Driver, or both, depending on the applicable service
configuration. Applicable terms may be displayed during booking.
7. PAYMENTS
Payments may be processed through third-party payment providers,
including Stripe or other providers made available through the Platform.
RideCabby generally does not store complete payment-card numbers on its
own systems. Payment information may be processed directly by
third-party payment processors under their own terms and privacy
policies.
RideCabby may charge Platform fees, subscription fees, transaction fees,
or other fees disclosed to the applicable user.
RideCabby may facilitate the collection or transmission of payment funds
but is not responsible for disputes concerning the underlying
Transportation Services.
8. REFUNDS AND DISPUTES
Questions concerning a ride, cancellation, service quality, passenger
conduct, driver conduct, or Transportation Services should first be
directed through the applicable RideCabby support process.
RideCabby may assist with communication or payment administration but
does not guarantee a particular outcome in a dispute between a Driver
and Rider.
RideCabby may investigate suspected fraud, abuse, unauthorized
transactions, policy violations, or other misuse of the Platform.
9. SAFETY AND EMERGENCIES
RideCabby is not an emergency transportation service.
For emergencies, accidents, injuries, threats, or crimes, contact the
appropriate emergency services or law enforcement authority.
Drivers and Riders should use reasonable judgment and discontinue a ride
when necessary for immediate safety.
RideCabby may cooperate with law enforcement or governmental authorities
when legally required or when reasonably necessary to protect users, the
public, or the Company.
10. NO WARRANTY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM IS PROVIDED ON AN
“AS IS” AND “AS AVAILABLE” BASIS.
RIDECABBY DISCLAIMS WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED,
STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AVAILABILITY,
ACCURACY, RELIABILITY, OR SECURITY.
RIDECABBY DOES NOT WARRANT THAT: - THE PLATFORM WILL ALWAYS BE
AVAILABLE; - THE PLATFORM WILL BE ERROR-FREE; - BOOKINGS WILL ALWAYS BE
AVAILABLE; - A DRIVER WILL ACCEPT OR COMPLETE A RIDE; - A DRIVER OR
RIDER WILL BEHAVE AS EXPECTED; - TRANSPORTATION SERVICES WILL BE SAFE OR
SATISFACTORY; OR - INFORMATION PROVIDED BY A DRIVER OR RIDER WILL ALWAYS
BE ACCURATE.
11. THIRD-PARTY SERVICES
The Platform may integrate with or rely upon third-party services,
including payment processors, mapping providers, communications
providers, hosting providers, analytics services, identity or
verification services, and other technology providers.
RideCabby does not control third-party services and is not responsible
for their availability, policies, security, accuracy, or performance.
Your use of third-party services may be subject to the third party’s own
terms and privacy policies.
12. PROHIBITED CONDUCT
You may not: - Use the Platform for unlawful purposes; - Provide false,
misleading, fraudulent, or stolen information; - Impersonate another
person; - Circumvent Platform security; - Attempt to gain unauthorized
access; - Interfere with Platform operation; - Introduce malware or
malicious code; - Scrape or systematically copy Platform data without
authorization; - Use the Platform to discriminate unlawfully; - Harass,
threaten, stalk, abuse, or endanger another person; - Use the Platform
for trafficking, exploitation, or other unlawful conduct; - Manipulate
bookings, payments, reviews, or Platform activity; - Use another
person’s account without authorization; or - Attempt to bypass
applicable Platform fees through technical manipulation or fraudulent
activity.
13. ACCOUNT SECURITY
Users are responsible for maintaining the confidentiality of their
account credentials and for activity occurring under their accounts.
You must promptly notify RideCabby of suspected unauthorized access or
account compromise.
RideCabby may require password resets, verification, or other security
measures.
14. INTELLECTUAL PROPERTY
The Platform, software, trademarks, logos, graphics, text, designs,
databases, and other RideCabby materials are owned by or licensed to
RideCabby and are protected by applicable intellectual property laws.
Except as expressly permitted, you may not copy, modify, distribute,
sell, lease, reverse engineer, reproduce, or create derivative works
from the Platform or its software.
15. USER CONTENT
Drivers and Riders may submit names, descriptions, photographs, business
information, vehicle information, messages, reviews, and other content.
You represent that you have the right to submit such content and that it
does not violate applicable law or third-party rights.
You grant RideCabby a non-exclusive, worldwide, royalty-free license to
host, store, reproduce, process, display, and use submitted content as
reasonably necessary to operate, maintain, secure, improve, and provide
the Platform.
RideCabby may remove content that violates these Terms, applicable law,
or Platform policies.
16. PRIVACY
Your use of the Platform is also governed by the RideCabby Privacy
Policy.
The Privacy Policy explains how RideCabby collects, uses, discloses,
retains, and protects personal information.
17. TERMINATION AND SUSPENSION
RideCabby may suspend, restrict, or terminate access to the Platform
when reasonably necessary, including for: - Violation of these Terms; -
Fraud or suspected fraud; - Safety concerns; - Invalid or expired Driver
documentation; - Payment problems; - Abuse or harassment; - Security
concerns; - Legal or regulatory requirements; or - Conduct that may
expose RideCabby or other users to risk.
Termination does not eliminate obligations that by their nature should
survive termination.
18. INDEMNIFICATION
To the maximum extent permitted by law, you agree to defend, indemnify,
and hold harmless RideCabby, its owners, officers, directors, employees,
contractors, affiliates, licensors, and service providers from claims,
liabilities, damages, losses, costs, and expenses, including reasonable
attorneys’ fees, arising out of or relating to: - Your use of the
Platform; - Your violation of these Terms; - Your violation of
applicable law; - Your relationship with another user; - Transportation
Services you provide or receive; - Your vehicle or vehicle operation; -
Your negligence, misconduct, or fraud; - Your submitted content; or -
Any claim that your conduct or content infringes another person’s
rights.
19. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIDECABBY AND ITS OWNERS,
OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND
SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL,
CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST
REVENUE, LOST DATA, LOSS OF BUSINESS, OR LOSS OF GOODWILL ARISING FROM
OR RELATED TO THE PLATFORM OR TRANSPORTATION SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIDECABBY’S TOTAL LIABILITY
ARISING OUT OF OR RELATING TO THE PLATFORM WILL NOT EXCEED THE GREATER
OF (A) THE AMOUNT YOU PAID DIRECTLY TO RIDECABBY FOR PLATFORM SERVICES
DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B)
ONE HUNDRED U.S. DOLLARS ($100).
Nothing in these Terms excludes liability that cannot legally be
excluded or limited.
20. DISPUTE RESOLUTION
Before filing a legal claim, the parties agree to attempt in good faith
to resolve the dispute through written notice and reasonable discussion.
This dispute resolution provision is governed by Broward County, Florida.
To the maximum extent permitted by applicable law, disputes arising from
or relating to the Platform or these Terms will be governed by the laws
of Florida, without regard to conflict-of-law principles.
21. CHANGES TO THESE TERMS
RideCabby may update these Terms from time to time.
When material changes are made, RideCabby may provide notice through the
Platform, email, or another reasonable method.
Your continued use of the Platform after an updated version becomes
effective constitutes acceptance of the updated Terms to the extent
permitted by law.
22. ELECTRONIC COMMUNICATIONS
By using the Platform, you consent to receiving electronic
communications relating to your account, bookings, payments, security,
service updates, and other Platform activity.
Transactional SMS and email messages may include booking confirmations,
reminders, receipts, account notices, and similar communications.
Marketing communications, where applicable, may be subject to separate
consent and opt-out requirements.
23. GOVERNING BUSINESS RELATIONSHIP
RideCabby is a software and technology service provider. The Platform is
designed to help independent Drivers manage and connect with their own
customers.
RideCabby does not assume the legal responsibilities of a Driver merely
because the Driver uses RideCabby software.
Nothing in these Terms should be interpreted as creating a guarantee by
RideCabby of the Driver’s services, vehicle, insurance, licensing,
conduct, or legal compliance.
24. SEVERABILITY
If any provision of these Terms is found invalid or unenforceable, the
remaining provisions will remain in effect to the maximum extent
permitted by law.
25. ENTIRE AGREEMENT
These Terms, together with the Privacy Policy and any other policies
expressly incorporated by reference, constitute the agreement governing
your use of the Platform unless a separate written agreement applies.
26. CONTACT
RideCabby Inc. Fort Lauderdale, Florida legal@ridecabby.com (754)
444-0593
For legal notices: legal@ridecabby.com